CUSTOMER REVIEWS

Online Experience

9 out of 10
Branch Experience

9 out of 10

138 review(s) of
CARDIFF
Online & Branch Experience




  • Branch Experience
    Excellent staff, quick and prompt service. Employees explain issues with clear and understandable explanations. No hard sell or worry tactics used. Excellent service and customer experience.
    Rating 10 out of 10






  • Branch Experience
    Great customer service. Our tyre blew out and your team fixed it on a busy Sunday afternoon. We really appreciate their help.
    Rating 10 out of 10






  • Branch Experience
    efficient, polite even though it was busy and had my tyre in stock unlike ATS who told me I would be lucky to get 5,000 miles from a tyre...........what! Job completed within time indicated
    Rating 8 out of 10






  • Branch Experience
    I first started to use NTS as the price of tyres was the best offering. I then stated using the oil change service, plugs, a rear bearing change that took 22 minutes from on the ramp to off the ramp and I watched the job. I've had replacement shock absorbers. I came for the price and was kept by the price and the service.
    Rating 10 out of 10






  • Branch Experience
    I first started to use NTS as the price of tyres was the best offering. I then stated using the oil change service, plugs, a rear bearing change that took 22 minutes from on the ramp to off the ramp and I watched the job. I've had replacement shock absorbers. I came for the price and was kept by the price and the service.
    Rating 10 out of 10






  • Branch Experience
    The service that I received was excellent and the staff very polite and helpful, they were very friendly and made you feel welcome when you went into the branch.
    Rating 10 out of 10






  • Branch Experience
    ALWAYS MADE WELCOME AT CENTER AND ON PHONE NO RUBBISH TALKED BY STAFF AS YOU GET IN QUIKFIT AND HALFORDS
    Rating 10 out of 10






  • Branch Experience
    Have been using National for years. Great service.
    Rating 10 out of 10






  • Branch Experience
    Quick, helpful and uderstanding
    Rating 10 out of 10






  • Branch Experience
    Happy with service -price fairly good
    Rating 8 out of 10






  • Branch Experience
    Good prompt service. Prices reasonable
    Rating 8 out of 10






  • Branch Experience
    good friendly and knowledgeable staff
    Rating 8 out of 10






  • Branch Experience
    The price was very good.Job was done very quick.Fuel filter was available in branch.All staff were very friendly.
    Rating 9 out of 10






  • Branch Experience
    Help ful staff
    Rating 9 out of 10






  • Branch Experience
    A firendly, helpful and professional service is always provided by all staff. Jobs are carried out promptly while you wait but not rushed. I do not know whether they are the cheapest but am not bothered by this as the overall service is to such a high standard.
    Rating 10 out of 10






  • Branch Experience
    Pros: availability Politeness Competence Cons: limited feedback on service findings Increasing prices Poor facilities
    Rating 8 out of 10






  • Branch Experience
    Excellent service,very competitive prices, staff very friendly&helpful.
    Rating 10 out of 10






  • Branch Experience

    Rating 9 out of 10

    Faheem

    Online Experience
    Some aspects of the website could be improved, offers & reflection of these in the order, price to match that of tyreshopper. Perhaps more details on the tyres as it is a challenge for some drivers to determine the differences in tyres!
    Rating 8 out of 10

    Faheem





  • Branch Experience
    good advice and fast efficent service
    Rating 10 out of 10






  • Branch Experience
    took an interest in solving our needs and provided options and differing costs. always made us feel that we were not intruding into his time
    Rating 10 out of 10






  • Branch Experience
    Polite and friendly staff
    Rating 10 out of 10






  • Branch Experience
    Helpful polite
    Rating 10 out of 10






  • Branch Experience
    Very efficient and polite plus competitive prices
    Rating 8 out of 10






  • Branch Experience
    Very quick service reasonable price friendly staff
    Rating 10 out of 10






  • Branch Experience
    The friendliness and knowledge of the workforce was excellent
    Rating 10 out of 10






  • Branch Experience
    The service and people are so good
    Rating 9 out of 10






  • Branch Experience
    Professional staff price very competitive clean workers no dirty oil left on steering wheel after fitter finished job
    Rating 10 out of 10






  • Branch Experience
    Good customer service good availability of stock
    Rating 8 out of 10






  • Branch Experience
    Great staff very helpful professional speed of service have recommended them before
    Rating 9 out of 10






  • Branch Experience
    I like the clearcut approach to pricing helps to make an informed decision quality of work is always good
    Rating 8 out of 10






  • Branch Experience
    The manager was polite and certainly applied sincere customer service.
    Rating 9 out of 10

    Mark




  • Branch Experience
    Very polite friendly kept me informed efficient and fast service
    Rating 9 out of 10






  • Branch Experience
    For efficiency quality and price
    Rating 9 out of 10






  • Branch Experience
    Quick efficient friendly staff good price
    Rating 10 out of 10






  • Branch Experience
    Honest evaluation of my needs did not try to pull wool over my eyes
    Rating 8 out of 10






  • Branch Experience
    Friendly relatively quick service have been going to them for several years
    Rating 9 out of 10






  • Branch Experience
    Good service
    Rating 10 out of 10






  • Branch Experience
    Service is very good and helpful
    Rating 10 out of 10






  • Branch Experience
    Competitive price speedy service friendly reception staff
    Rating 9 out of 10






  • Branch Experience
    good quality tyres fitted at a very reasonable price with good customer service.
    Rating 9 out of 10






  • Branch Experience
    Price of tyres helpful staff
    Rating 10 out of 10






  • Branch Experience
    Very professional and helpful staff willing to consider the problem I had with the tyre before taking my decision to change it
    Rating 8 out of 10






  • Branch Experience
    Polite on telephone and on site advised professional good price
    Rating 8 out of 10






  • Branch Experience
    I have always had good service when I have required tyres wheel balancing etc staff courteous and very helpful
    Rating 10 out of 10






  • Branch Experience
    Check all tyres and give honest opinion
    Rating 10 out of 10






  • Branch Experience
    Price and speed
    Rating 10 out of 10






  • Branch Experience
    Always get a great service at Penarth Rd a great team effort from professionals
    Rating 10 out of 10






  • Branch Experience
    I called in expecting to have to come back the following day instead I was seen to at once and had a new tyre tyre fitted and wheel balancing
    Rating 10 out of 10






  • Branch Experience
    Very good service work on the car was quick
    Rating 10 out of 10






  • Branch Experience
    Came in at 5pm with 2 punctures on the road by 5:30 thank you
    Rating 10 out of 10






  • Branch Experience
    Service, etc was as I would like, but see below.
    Rating 9 out of 10






  • Branch Experience
    price length of wait courtesy of staff
    Rating 9 out of 10






  • Branch Experience
    The staff are very helpful and professional and offer you all the different options
    Rating 10 out of 10






  • Branch Experience
    Speed of service
    Rating 7 out of 10






  • Branch Experience
    Experienced fitters and care of vehicle
    Rating 9 out of 10






  • Branch Experience
    Im a senior lady and my tyre needed urgent replacement using spare not one available but they found one by next morning and fitted it without delay with courtesy and speed
    Rating 10 out of 10






  • Branch Experience
    Very helpful staff
    Rating 10 out of 10






  • Branch Experience
    Service is very good, staff are polite, work is generally undertaken in the time specified.
    Rating 8 out of 10

    STEVEN

    Online Experience
    Intuitive user facility allows ordering to be achieved qucikly and efficiently.
    Rating 8 out of 10

    STEVEN





  • Branch Experience
    Easy to book at internet prices
    Rating 7 out of 10






  • Branch Experience
    Clean and tidy workshop rubber caps on jack and lifts polite and knowledgeable staff
    Rating 9 out of 10






  • Branch Experience
    I was very pleased with the speed of service it only took 30 minutes
    Rating 10 out of 10






  • Branch Experience
    Fair price and clean facilities excellent opening hours sorted my car after 6pm
    Rating 7 out of 10






  • Branch Experience
    Good provision for motorcycle tyres friendly staff
    Rating 10 out of 10






  • Branch Experience
    Efficiency availability of tyres brake pads etc and the speed for fixing the price was reasonable
    Rating 10 out of 10






  • Branch Experience
    Friendly helpful service trustworthy reasonable price
    Rating 10 out of 10






  • Branch Experience
    Confidence built from previous transactions
    Rating 10 out of 10






  • Branch Experience
    Excellent service very pleased you were recommended to use by a friend
    Rating 10 out of 10






  • Branch Experience
    Puncture
    Rating 10 out of 10






  • Branch Experience
    Would recommend without hesitation but your facilities are very basic for the waiting area excellent service
    Rating 10 out of 10






  • Branch Experience
    Excellent customer service putting customer first cares for the customer
    Rating 10 out of 10






  • Branch Experience
    Local and price promise
    Rating 9 out of 10






  • Branch Experience
    For prompt courteous efficient service
    Rating 10 out of 10






  • Branch Experience
    When I phoned they were helpful and matched my best price also had tyre seen to straight away and my tyre was fitted
    Rating 10 out of 10






  • Branch Experience
    Excellent service very helpful
    Rating 10 out of 10






  • Branch Experience
    All round good service
    Rating 10 out of 10






  • Branch Experience
    Good quality service
    Rating 8 out of 10






  • Branch Experience
    Competitive prices quality products used and excellent staff
    Rating 10 out of 10






  • Branch Experience
    Very good service politeness of staff good job well done
    Rating 10 out of 10






  • Branch Experience
    Very helpful staff price conditions
    Rating 10 out of 10






  • Branch Experience
    Fast service excellent facilities very professional reasonable cost
    Rating 10 out of 10






  • Branch Experience
    Excellent service
    Rating 10 out of 10






  • Branch Experience
    Quick service and not expensive
    Rating 10 out of 10






  • Branch Experience
    Ive always found the staff friendly and welcoming good service and reasonable prices
    Rating 10 out of 10






  • Branch Experience
    The price and it was checked in a book the correct grade of oil was used for my car
    Rating 10 out of 10






  • Branch Experience
    Courteous and efficient service comfortable waiting area
    Rating 10 out of 10






  • Branch Experience
    Quick efficient service
    Rating 10 out of 10






  • Branch Experience
    Price match customer satisfaction good service ie MOT on time as booked
    Rating 10 out of 10






  • Branch Experience
    Fast service
    Rating 9 out of 10






  • Branch Experience
    Polite dealing with my problem and very helpful
    Rating 10 out of 10






  • Branch Experience
    Apart from the wait they were very busy they did everything that was expected it was a no hassle experience
    Rating 8 out of 10






  • Branch Experience
    Service
    Rating 10 out of 10






  • Branch Experience
    Excellent service all round please say special thanks to Phil Lewis (MOT tester) for all of his help and effort
    Rating 10 out of 10






  • Branch Experience
    Value for money quick service good communication polite staff
    Rating 9 out of 10






  • Branch Experience
    I was very satisfied last time I used them
    Rating 10 out of 10






  • Branch Experience
    Quick job very slick
    Rating 10 out of 10






  • Branch Experience
    Tyre in stock
    Rating 9 out of 10






  • Branch Experience
    Had my tyres in stock did them there and then price
    Rating 9 out of 10






  • Branch Experience
    Having had first class service for the past 30 years
    Rating 10 out of 10






  • Branch Experience
    Very nice people to deal with and excellent prices I am hooked
    Rating 10 out of 10






  • Branch Experience
    Help in obtaining tyres from another branch
    Rating 8 out of 10






  • Branch Experience
    Straightforward pricing reliable quality offers
    Rating 7 out of 10






  • Branch Experience
    Good service but at the start I did no know whether or not I had booked in
    Rating 9 out of 10






  • Branch Experience
    Found the staff to advise and help the customer to make up their mind
    Rating 10 out of 10






  • Branch Experience
    Convenient location good deals friendly service
    Rating 8 out of 10






  • Branch Experience
    Very good service and prompt attention
    Rating 9 out of 10






  • Branch Experience
    I would recommend Penarth Road branch and Cheltenham both friendly and give good service I would not recommend or use Cowbridge Road the manager gave promises he could not keep
    Rating 10 out of 10






  • Branch Experience
    Nice and helpful people
    Rating 10 out of 10






  • Branch Experience
    Very fast service cheap quote for repair parts and labour very very helpful
    Rating 10 out of 10






  • Branch Experience
    Had my tyres in stock did them there and then and the price was good
    Rating 9 out of 10






  • Branch Experience
    The service was excellent and very fast most professional service and polite members of staff
    Rating 9 out of 10






  • Branch Experience
    The staff are friendly efficient and honest and work as a team
    Rating 10 out of 10






  • Branch Experience
    Friendly efficient staff prompt service and excelelnt location
    Rating 10 out of 10






  • Branch Experience
    Good service
    Rating 10 out of 10






  • Branch Experience
    Excellent service
    Rating 10 out of 10






  • Branch Experience
    Did the job there not too long to wait
    Rating 9 out of 10






  • Branch Experience

    Rating 7 out of 10






  • Branch Experience
    The young lad that changed my tyre went out of his way to help me and very informative of what needed changing etc
    Rating 10 out of 10






  • Branch Experience
    Called on chance for there and then order taken and was there next day without fail by 10am very good
    Rating 10 out of 10






  • Branch Experience
    Prompt service friendly staff
    Rating 9 out of 10






  • Branch Experience
    Pleasant prompt service
    Rating 8 out of 10






  • Branch Experience
    Friendly staff very quick service honest and efficient best prices
    Rating 10 out of 10






  • Branch Experience
    Very very good price first class service
    Rating 10 out of 10






  • Branch Experience
    Good service and price match
    Rating 10 out of 10






  • Branch Experience
    Friendly service and helpful recommendations good price and quick fitting
    Rating 9 out of 10






  • Branch Experience
    The excellent service they gave to me
    Rating 10 out of 10






  • Branch Experience
    Very helpful and informative
    Rating 9 out of 10






  • Branch Experience
    Excellent staff polite knowledgeable
    Rating 10 out of 10






  • Branch Experience
    value for money
    Rating 7 out of 10






  • Branch Experience
    Friendly Staff prompt service
    Rating 9 out of 10






  • Branch Experience
    Staff very helpful good knowledge of products
    Rating 10 out of 10






  • Branch Experience
    Value for money friendly staff
    Rating 8 out of 10






  • Branch Experience
    Good price after discount
    Rating 7 out of 10






  • Branch Experience
    They give good advice and do the job qiuck
    Rating 10 out of 10






  • Branch Experience
    Good prices good service
    Rating 10 out of 10






  • Branch Experience
    Good service, Good Value and local
    Rating 8 out of 10






  • Branch Experience
    Great service, happy with range of tyres prices were complete which i liked
    Rating 10 out of 10






  • Branch Experience
    price length of wait courtesy of staff
    Rating 9 out of 10






  • Branch Experience
    The staff are very helpful and professional and offer you all the different options
    Rating 10 out of 10






  • Branch Experience
    Speed of service
    Rating 7 out of 10






  • Branch Experience
    Prompt response a quote by telephone, quick and helpful service at reception
    Rating 9 out of 10







National Tyres and Autocare Cardiff (Penarth Road CF11)

Address:

Unit 5 Tollgate Close
Penarth Road
Cardiff
CF11 8TN UK

(Close to the Pumping Station)

Reaching Us:

Phone: 029 2023 3783

National Tyres Cardiff (Penarth Road CF11) opening times
Monday - Friday: 8.30am - 6.00pm
Saturday: 8.30am - 5pm
Sunday: 10am-4pm

Services available at National Tyres & Autocare Cardiff (Penarth Road CF11)

  • Wheel Alignment
  • Alloy Wheel Sets
  • Oil Change & Filter Service
MOT Centre

Get Directions | View Map | Get GPS Files



Branch listing created by Mike Bourne

Half Price MOT Only £27.42



 
 
 
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